Digital Banking Updates

Please log into CU SoCal’s Online and Mobile Banking on Sunday, June 1. Visit CUSoCal.org/Login or download the CU SoCal App to get started.

Please note: If you’ve logged into LA Financial’s Online or Mobile banking at least once since January 1, 2024, your profile has automatically transferred to CU SoCal—no need to register again. Simply click the login button and use the same username and password you’ve been using. If you haven’t logged in since before that date, you’ll need to register as a new user. Please do not use the “Register for Online Banking” option unless this applies to you.

1. Login using your existing LA Financial username and password. You’ll be prompted to secure your account by creating a new password.
2. Next, agree to the disclosures and verify your Member number, social security number, and birthdate.
3. Afterwards you’ll be asked where you would like a verification code sent to complete a multi-factor authentication (Choose from SMS Text, Email, or Voice Call).
4. You’ll then need to create a new password to proceed to the first-time login screen.

Once you agree to the disclosures, sign up for eStatements, and verify your contact information.

• If you are using your desktop or laptop to access Online Banking, select the “Tools” menu, “View Documents” and then “Overview.”
• If you are using your device to access the Mobile Banking app, select “More” at the bottom right of the screen, Under the “Tools” menu choose “View Documents.” In the top right-hand corner find “Settings” to subscribe to eStatements.

After re-enrolling, you will see the eStatement preference as subscribed. You can now select if you would like to see all accounts on your dashboard or if you wish to hide accounts from view.

To help you save time, we encourage you to take advantage of our self-service tools.

Please note: If you’ve logged into LA Financial’s Online or Mobile banking at least once since January 1, 2024, your profile has automatically transferred to CU SoCal—no need to register again. Simply click the login button and use the same username and password you’ve been using. If you haven’t logged in since before that date, you’ll need to register as a new user. Please do not use the “Register for Online Banking” option unless this applies to you.

• Try the “Forgot Username” prompt if you are unsure of your current username.
• Try the “Forgot Password” prompt if you are unsure of your current password.

If you typically log in and are accustomed to seeing all your accounts under one profile, you’ll need to create multiple logins for each account. CU SoCal presents your digital banking profile based on your account, not your social security number.

If you are not an existing LA Financial digital banking user, or have not used LA Financial’s Online or Mobile Banking since prior to January 1, 2024, please register as a new user at CU SoCal’s Online and Mobile Banking. Visit CUSoCal.org/Login or download the CU SoCal App for your Apple or Android device to get started.

Select “Register for Online Banking” and follow the prompts. Once are registered and have agreed to the disclosures, sign up for eStatements, and verify your contact information.

• If you are using your desktop or laptop to access Online Banking, select the “Tools” menu, “View Documents” and then “Overview.”
• If you are using your device to access the Mobile Banking app, select “More” at the bottom right of the screen, Under the “Tools” menu choose “View Documents.” In the top right-hand corner find “Settings” to subscribe to eStatements.

After enrolling, you will see the eStatement preference as subscribed. You can now select if you would like to see all accounts on your dashboard or if you wish to hide accounts from view.

Transaction history prior to June 1 is not available. However, previous months of eStatements are available on June 1. Per regulatory requirements, you will need to re-enroll in eStatements.

• If you are using your desktop or laptop to access Online Banking, select the “Tools” menu, “View Documents” and then “Overview.”
• If you are using your device to access the Mobile Banking app, select “More” at the bottom right of the screen, Under the “Tools” menu choose “View Documents.” In the top right-hand corner find “Settings” to subscribe to eStatements.

After re-enrolling, you will see the eStatement preference as subscribed. You can now select if you would like to see all accounts on your dashboard or if you wish to hide accounts from view.

We understand it can be helpful to view all your accounts under one login. CU SoCal’s Online and Mobile Banking is designed a bit differently than LA Financial’s and allows Members to have separate usernames and passwords for each Membership account. This setup allows for individual access and management of each account.

If your accounts aren’t already linked, it may be because our system requires that all joint account holders on your primary (oldest) Membership are also listed on any additional accounts you wish to link. If that’s not the case, the accounts will be separate. We’re happy to walk you through your options or answer any questions—just let us know how we can help.

As of June 1, you’ll now have a username and password for each Membership you are accessing. Your base login will be assigned to your oldest primary account. We’re here to assist ensuring you have Digital banking access to all your Memberships. We can review all your accounts to confirm you have your assigned usernames.

All linked accounts will be accessible for internal transfers and account inquiries. If you would like to make any account linking changes, please call us at 866.287.6225.

If your LA Financial username did not meet the CU SoCal requirements, your username was changed during integration.